Refund And Exchange Policy

Refund And Exchange Policy


 At Gizmozr, we want you to be completely satisfied with your order. We’ve created this return and exchange process to make your experience as effortless as possible!

All online order returns, refunds and exchanges must be made through our returns process through our customer service team via or you can give us a call or text at 479-879-9911

You have 30 day to return the product. Please note, any health/wellness items cannot be returned or exchanged.


  • To begin the returns process, please call, text, or send an email to our customer service support team at with your 
    • Name 
    • Order Number
    • Picture of the defective product/incorrect item
    • Reason for return/refund
  • As soon as we receive the request, our customer service team will review the order and will provide feedback within the next 24-48 hours.
  • If the order qualifies as approved for return/refund, our team will be sending you a return label to your email address.
  • Package your return using the return label from our customer service team and drop off at the correct shipping carrier’s facility. You need to use the return label sent by our customer service team. Do not send returns to the original address.
  • You will be notified when your return has been received at our warehouse. Once received, we can do one of the following options:
    • We can refund your original form of payment in 3-5 business days.
    • We can send a replacement of the order and have it ready with the next 72 hours
  • If your tracking number states your order was delivered, but you claim you did not receive it, contact us at We will confirm through our shipping partners via the tracking number.

There is a 30% restocking fee for non-defective returns. 

Have more questions? 

Reach out to our Customer Support Team at 479-879-9911 from Mon-Fri 9am-5pm CST or email  

Returned to Sender

We do not offer refunds or replacements when customers enter the wrong shipping address.

If you provide the wrong address, and your order is returned to us by the mail carrier, we will reship it to you.  You will need to pay a shipping and handling fee to cover the costs of reshipping.  If you choose not to have us reship the order, we will refund you, but the refund will not include original shipping costs, priority processing or insurance.  There will be a 30% restocking fee taken out of the refund as well.  

Sometimes these packages are refused by the manufacturer and destroyed by the postal carrier.  Sometimes they end up lost in transit.  In any case in which we do not receive the package back, we can provide a 50% store credit towards a new item. 

If you provided the correct address, we will reship the order to the same address free of charge.  If you want to change the address, you will need to pay the shipping and handling fee. 

Order Cancellation

Some of our products are printed on demand, especially for each customer at the time that they order.  Because of this, we can only cancel or modify orders within the first 12 hours after purchase.  Orders for Apparel, Mugs, and Ornaments cannot be canceled or modified at all.

Clearance Items

Items sold on clearance cannot be returned or refunded.  They may not include original packaging.  We make no guarantees about the condition of these items. 


Our standard refund and replacement policy lasts 30 days from the date your tracking number shows your order was delivered. If 60 days have gone by since your purchase was received, unfortunately we can’t offer you a refund or replacement.  

For inquiries and any other concerns, you may contact us through the following channels:

Email :
Call/SMS : ✆ 479-879-9911  Mon-Fri 9am-5pm CST